Welcome, folks! We are sure glad you are here. Creating this secondhand + sustainable home goods shop has been a true labor of love, and we are thrilled to finally be able to share it with you!
HOW CAN I CONTACT YOU?
- For customer service inquiries, email us at firstname.lastname@example.org
- For those wanting to talk about potential partnerships and collaborations, email us at email@example.com
WHAT IS YOUR SHOP’S PHILOSOPHY?
Here at Homesong Market we believe that homemaking is heart-shaping, and that the time and energy you fold into creating your sacred space is one of the most precious gifts you can give those you love and care about. With this in mind, we have carefully sourced and curated both secondhand and sustainable home goods with simplicity, beauty, and utility woven into the fabric of all that we offer.
As a shop that values our close connection with the earth, we invite you to slow down with us to tune into the rhythms of the seasons. In doing so, you will find that the small yet meaningful rituals you repeat within your home everyday are what truly add up to living a mindful life. Considering the quality of what you bring into your home is where we can help you begin this more intentional way of living.
WHY SHOULD I BUY SECONDHAND HOME GOODS?
Choosing to buy secondhand is not only a soulful way to make your home as you are purchasing something that has been previously loved, but a sustainable one too. By making the conscious choice to support small shops like this one that sell secondhand goods, you are caring for the earth by supporting the reuse of something that still adds value to one's daily life. So many home goods are tossed to the curb these days, and many of them still beauty and useful. This thoughtful way of buying reduces the need to manufacture a new item, thereby saving resources and reducing waste.
WHY SHOULD I BUY SUSTAINABLE HOME GOODS?
Buying sustainable home goods is one significant way you can care for the earth in the rhythm of your day to day where you live. By considering eco-friendly materials such as organic linen, recycled cotton, wood, olive oil, palm, and glass you are making a conscious choice to care for our planet as a mindful homemaker, as these materials can break down and safety return to their original home, the soil. Buying sustainable home goods also creates a healthier living space for your family.
WHAT IS YOUR RETURN POLICY?
It is important to us that you love your Homesong Market purchase, however, if for some reason you need to return your goods, we will gladly exchange or refund any items (excluding secondhand goods or used) that are in their original condition and packaging within 2 weeks of purchase. Shipping and return shipping costs will not be covered by Homesong Market. Please email us at firstname.lastname@example.org for help or questions in this matter.
Unfortunately we do not offer returns or refunds for any secondhand items purchased, as these pieces are sold market style, meaning first come, first serve. We also do not accept returns on personal and decor items that have been used or opened, such as soap, lotion or candles.
WHAT IS YOUR SHIPPING POLICY?
We aim to ship your parcels as soon as possible, with the max being 5-7 business days. Keep in mind that international orders take much longer to ship, but we will be as prompt as possible! Please allow for 7-10 business days if you order during a major US holiday week.
If you select the First Class Rate for shipping, we are not able to offer insurance or tracking for your parcel, nor are we responsible for your parcel after it has been shipped.
ARE YOUR SHIPPING MATERIALS SUSTAINABLE AS WELL?
Yes! We are a sustainable company through and through, and believe in the importance of eco-friendly packaging and shipping materials. You can recycle everything in your parcel right down to the tape, and we are quite proud of this.
DO YOU HAVE A BRICK AND MORTAR?
As of now, we only offer our goods online. But this means we can reach you anywhere! We do hope to to open a local shop here in Kansas City, Missouri one day, and are currently exploring this exciting venture.
HOW OFTEN DO YOU RESTOCK?
Because we are a new shop, our quantities are rather limited. That being said, we will be placing orders for new goods and restock current orders each week! Be sure to check back if you find something you love and it's out of stock. The only items that we will not necessarily be restocking soon after sell out are limited edition items and specific handmade items.
Concerning our secondhand collection, we will be updating the shop with new offerings each season. It takes time to source and care for these special pieces, and we do not want to rush this creative process.
ARE ANY OF YOUR PRODUCTS LOCALLY MADE OR SOURCED?
We have grand plans to start incorporating many locally made goods in 2020! Right now, all of our secondhand items have been locally sourced right here in the Midwest.
HOW DO I CARE FOR MY SECONDHAND ITEMS?
Hand washing your secondhand items with a gentle soap and warm water is the best way to ensure that it will have a live a long life in your home.
DO YOU OFFER LOCAL PICK UP?
As of now, we do not. It might be something to explore in the future.
WHERE CAN I READ MORE ABOUT HOMESONG?
You might not know this, but our founder + creator has a blog! You can read more about mindful homemaking here.
For any additional inquiries or if you'd simply like to chat, email us at at email@example.com